Coaching Skills For Managers

This eLearning course on Coaching Skills provides managers with the tools to structure coaching sessions effectively and deliver feedback that develops performance while keeping staff motivated. It outlines the importance of coaching in the workplace and shows how a consistent approach helps individuals and teams grow with confidence.

Key topics include the role of a coach, the GROW model, effective questioning, giving constructive feedback, handling resistance, and supporting individuals to achieve their goals. The course also highlights how coaching can strengthen trust, build resilience, and create a positive learning culture. It also explores how coaching conversations can be adapted for different personalities and situations to achieve the best outcomes.

By completing this course, learners will gain practical coaching techniques to improve performance, build confidence, and encourage ongoing development across their team. These skills can be applied immediately, helping managers create motivated, engaged, and high-performing staff.

• Understand what your role as a coach is
• Deliver feedback that is constructive and helpful
• Use the GROW coaching model to structure your sessions
• Improve your coaching through learning different techniques

• Improve your questioning skills
• Take your high achievers to the next level
• Learn how to coach the “know it all”

• 60 Seconds – What Is Coaching & Are You Doing It?
• When To Coach & When To Tell
• Using The GROW Coaching Model
• Giving Constructive Feedback
• The Principles Of Great Feedback
• How People Feel When The Receive Feedback

• Coaching techniques – Example, Effect, Change
• Coaching techniques – Effective Questioning
• 60 Seconds – Great Coaching Questions To Use At Work
• Coaching techniques – How To Coach A Perfect 10
• Coaching techniques – How To Coach High Performers
• 60 Seconds – How To Constructively Challenge In A Coaching Session