Fast adoption of the learning platform by Screwfix
staff due it’s simple, intuitive experience

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The Need

 
Screwfix were looking for a learning solution that could be used immediately and intuitively, without requiring training just to understand the system itself.

Their workforce operates in a fast-paced retail environment, meaning long eLearning courses were not practical. Learning needed to fit naturally into the working day, rather than pulling people away from their roles.

From an L&D perspective, there was also a need to reduce administrative strain, particularly around keeping content current and relevant.

Their priorities included:

• A simple, intuitive system that users could navigate without training
• Learning that worked in short bursts, rather than long-form courses
• Quick-fire content that fits around day-to-day schedules
• High-quality learning that could be trusted and relied upon
• Content that was managed and maintained externally, reducing internal admin
• A solution that balanced ease of use with quality and consistency

In short: How do we deliver learning that is easy to use, easy to access and easy to manage, without compromising on quality?

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The Solution

 
Skillshub provided a combined platform and content solution, designed to prioritise simplicity, speed and usability.

The focus was on enabling learning to happen naturally within the flow of work, while removing unnecessary administration for the L&D team.

The solution included:

• Access to the Skillshub learning platform, designed to be intuitive and user-friendly
• A content library built around short, quick-fire learning, ideal for busy retail teams
• Learning designed to be consumed in small windows of time, rather than long sessions
• Externally managed content, ensuring quality and relevance without ongoing internal maintenance
• A streamlined learning experience that required no system training for users

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By implementing Skillshub, Screwfix were able to introduce learning that was both practical for learners and manageable for L&D.

Key outcomes included:

• Faster adoption due to a simple, intuitive user experience
• Learning that fits naturally into the day-to-day rhythm of the business
• Increased accessibility through short, focused content
• Reduced administrative workload for L&D through externally managed content
• Confidence that learning remains up to date, relevant and high quality

The result is a learning solution that supports continuous development without adding complexity — for either learners or the L&D team.

Client Comments

 
“It was the simplicity of the system that really caught my eye. Having a system that doesn’t require training in itself is a big win.

The short, quick-fire content suits our business model far better than longer eLearning. It fits into people’s schedules and allows learning to be built into the day-to-day.

From an L&D perspective, having quality content managed externally takes a massive strain off our admin capabilities.”

Shaun Duffy
L&D Specialist, Screwfix