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Skillshub Privacy Policy

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Reviewed & updated: 06.08.2025

1. Introduction

Skillshub Limited (“Skillshub”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018, and other applicable privacy laws.

This privacy policy explains:

  • What personal data we collect.
  • How we use your personal data.
  • Who we share it with.
  • Your legal rights.

This policy applies when you visit our websites:

  • https://skillshub.com
  • https://skillshubplatform.com
  • https://skillshublxp.com and any associated sub-domains, products, or services (“Services”).

By using our Services, you confirm you have read and understood this policy.

2. Who We Are and How to Contact Us

Controller
Skillshub Limited (Company No. 12533206) is the data controller for personal data collected directly from website visitors, subscribers, and marketing recipients.
When we process personal data provided to us by our clients about their own users, we act as a data processor.

Data Protection Contact
Name/Title: Data Privacy Manager
Contact person: Jenny Verman
Email: info@skillshub.com
Address: Skillshub Limited, 5 Orchard Court, Binley Business Park, Coventry, CV3 2TQ, UK

You have the right to make a complaint to the Information Commissioner’s Office (ICO) at www.ico.org.uk. We would appreciate the chance to address your concerns before you contact them, so please reach out to us first.

3. The Data We Collect

We may collect the following categories of personal data:

  • Identity Data – name, username, or similar identifier.
  • Contact Data – address, email address, phone number.
  • Financial & Transaction Data – payment details, records of transactions.
  • Technical Data – IP address, browser type, device type, operating system, time zone, login details.
  • Profile Data – username, password, purchases, preferences, survey responses.
  • Usage Data – how you use our website and services.
  • Marketing & Communications Data – your marketing preferences.

We do not collect special category data (e.g. health, ethnicity) or data on criminal convictions.

4. How We Collect Your Data

We collect personal data:

  • Directly from you – when you fill in forms, register, make purchases, request marketing, or contact us.
  • Automatically – via cookies and analytics tools when you use our website.
  • From third parties – including analytics providers, payment processors, and publicly available sources such as Companies House.

    • See our Cookie Policy for details on tracking technologies.

    5. How We Use Your Data & Legal Bases

    We will only process your personal data where we have a legal basis to do so, including:

    • Contract – to provide you with products or services you have requested.
    • Legitimate interests – to operate, improve, and market our services, provided these interests do not override your rights.
    • Consent – where you have agreed to receive marketing or where required for certain cookies.
    • Legal obligation – to comply with the law.

    6. Marketing

    If you have given consent or we have a legitimate interest, we may send you marketing communications.
    You can opt out at any time by clicking “unsubscribe” in our emails or by contacting us.
    We will not share your data with third parties for marketing without your express opt-in.

    7. Cookies

    Our website uses cookies and similar technologies. Where required by law, we will ask for your consent before setting non-essential cookies. You can change your cookie settings in your browser at any time.

    8. Disclosures of Your Data

    We do not sell your personal data. We may share it with:

    • Service providers who process data on our behalf (e.g. hosting, payment processing, analytics).
    • Professional advisers (e.g. lawyers, accountants).
    • Authorities, if legally required.

    In the event of a merger or acquisition, your data may be transferred to the new owner under the terms of this policy.

    9. International Transfers

    Where personal data is transferred outside the UK, we will ensure appropriate safeguards are in place, such as the UK International Data Transfer Agreement or Addendum to the EU Standard Contractual Clauses.

    10. Data Security

    We have implemented security measures to protect your data from unauthorised access, use, loss, or disclosure. Access is restricted to staff and suppliers who need it to perform their duties and who are bound by confidentiality obligations.

    11. Data Retention

    We will keep your personal data only for as long as necessary for the purposes collected, including legal, tax, or reporting requirements.
    You can request deletion at any time (see “Your Rights” below).

    12. Your Rights

    You have the right to:

    • Access your data.
    • Correct inaccurate data.
    • Request erasure (“right to be forgotten”).
    • Restrict processing.
    • Data portability.
    • Object to processing, including for marketing.
    • Withdraw consent (where applicable).

    We will respond to all valid requests within one month. You can exercise these rights by emailing info@skillshub.com.

    13. Children’s Privacy

    Our services are not directed to individuals under 18. We do not knowingly collect data from children. If we discover such data, it will be deleted promptly.

    14. Changes to This Policy

    This policy was last updated on 06.08.2025. Any future changes will be posted here, and where appropriate, notified to you by email or via our website.

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