What happens if I fail the quiz?

Don’t worry, if you don’t pass the quiz first time, you can retake it as many times as you need until you achieve a passing score. There’s no limit on the number of attempts, so you can keep trying until you feel confident in your results.

Once you have completed an attempt, you will be able to see your score and review any areas where you may have lost marks. We encourage you to use this feedback constructively, revisiting the relevant sections of the course before attempting the quiz again. Taking the time to go back through the material will help reinforce your understanding and improve your chances of success on your next try.

The Value of Passing First Time

While retakes are always available, there’s real value in aiming to pass the quiz on your first attempt. Passing first time demonstrates a strong grasp of the material and reflects well on your personal development record. For organisations tracking staff training, first-time pass rates can also be a useful indicator of engagement and comprehension. Beyond the reporting benefits, genuinely understanding the course content (rather than simply passing through repetition) means you are far more likely to apply what you have learned effectively in the workplace.

Tips to Help You Pass First Time

Keep these in mind before you start and you should be fine:

Watch all videos in full: Our content is designed so that everything you need to pass the quiz is covered within the course material.
Take notes as you go: Jotting down key points can help reinforce what you are learning and give you something to refer back to.
Avoid rushing: Work through the course at a steady pace rather than trying to complete it in one sitting if the content is complex.
Review before you start: If the course allows it, revisit any sections you felt less confident about before beginning the quiz.

If you continue to experience difficulty, speak to your manager about alternative arrangements or additional learning to help support your course pass.