If you run into any difficulty, there are a few ways to get help quickly.
- Our support team is on hand to assist with any questions or technical issues you might come across while using the platform. Whether it is a problem accessing a course, a query about your progress, or anything else, they are there to get you back on track.
- For anything that needs logging and following up, we have a ticket system in place. This means your query is tracked from start to finish, so nothing slips through the cracks and you always know where things stand.
- On top of that, every organisation is assigned a dedicated Customer Experience Manager. They act as your main point of contact, getting to know your account and making sure you have everything you need to get the most from the platform.
You can give the team a call on 02476 998 101.
