Artificial Intelligence

What Role Will Artificial Intelligence Play In L&D?

artificial intelligence, future technology and business concept

Let’s face it, AI is no longer something of the distant future, or even the near future, it’s in the present. Gartner, forecasts that AI bots will be powering 85% of customer service interactions by 2020, and that 20% of business content will by this time be written by AI. This AI dominance may seem

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