Communication Skills
Get Your Point Across In The Right Way


Your success as a manager and leader will come down to how effective your communication skills are.

Whether it be influencing, motivating, providing information, giving good or bad news and everything in-between, if you can’t get your point across in the right way then you’ll really hamper your effectiveness.

This course will act like your guide and mentor in improving your communication skills.


This programme will help you to:

  • Appreciate your own communication style
  • Understand what effective communication looks and sounds like
  • Plan out an effective communication
  • Improve your listening skills
  • Give feedback in the right way
  • Tap into the way that others think
  • Influence others based on their communication preferences


Programme Outline

This programme is made up of 12 microlearning sessions.

  • Which Communication Style Do You Use?
  • Creating Clear Communications
  • 60 Seconds – The ABC’s Of Effective Communication
  • 60 Seconds – How To Plan Out An Effective Communication
  • Active Listening – How To Really Do It
  • Communication Technique – Pause, Think, Act
  • Giving Constructive Feedback
  • How People Feel When They Receive Feedback
  • The Principles of Great Feedback
  • Advanced Communication – Big Picture v Detailed Thinking
  • Advanced Communication – Understanding Pain v Pleasure Motivation
  • Advanced Communication – Internal & External Referencing

Session Example

Advanced Communications – Internal v External Referencing

Each session comes with the following:

Action Planning

1-Page Cheat Sheet

Session Notes

You will also receive a coaching blueprint to help you embed the learning in the workplace.


Ordering is really simple.

The price of this course is just £19.95 per person.

For that you will have access to the 12 microlearning sessions that make up this programme.

You can book and pay with your card immediately or through invoice.

Once your booking has been processed you will get access to Skillshub and your course


Q – Can I lease or purchase this course to put on our own LMS?
A – Yes! Please contact us at or 02476 998 101 and we will send you the options and fees

Q – Is this programme certified?
A – Yes! It is certified through CPD. Once you have completed the programme you will receive a CPD certificate.

Q – Do I get a discount if I order in bulk?
A – Yes! If you would like to order 10+ courses then please contact us at or 02476 998 101

Q – I’m booking for someone else. What happens after I order?
A – We’ll contact you to get their details and we’ll set them up on the system.

Q – Is there a test or an assessment at the end?
A – No. These sessions are all about taking action in the workplace and making a difference rather than a memory test.

Q – How long does each session last?
A – The sessions range from 60 seconds through to 5 minutes. The majority of them are 3 minutes.

Q – Do I receive any reference materials?
A – Yes! Each session comes with a one page cheat sheet, the transcript of the session, 3 specific actions to take back in the workplace and some coaching questions about the session for your own line manager to use with you or for you to use them as a self-coaching aid.

Get In Touch

Speak to an expert

02476 998 101

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